During COVID-19, Caring Health Center remains OPEN and committed to the principles
of accessible, coordinated, comprehensive and continuous personal health care within
the context of family, culture, and community. No one will be turned away due to inability to pay.


To keep everyone healthy and safe, CHC is following the guidelines and recommendations of the Centers
for Disease Control and Prevention, and state and local public health departments.

We ask that patients and visitors call 413-739-1100 to be triaged before entering Caring Health Center. Click here for details.


If an in-person visit is required, patients should come to appointments alone or be accompanied by just
one other person. Once approved for entry, patients will undergo a temperature screening.


Any patient or visitor experiencing symptoms of fever, cough, vomiting, and/or shortness of breath
should call 413-739-1100 before visiting Caring Health Center. To help us achieve social distancing as
recommended by the CDC, we ask that patients please limit the number of non-patient visitors that
they bring with them to one.


Patients seeking in-person care will need to have their symptoms assessed over the phone to best determine if an in-person, phone, or video visit is required.


Click here to learn more about our visitor policy during the crisis. Please check with us often as our
policies may be updated as events warrant.

To learn more about CHC’s Telehealth program visit: www.caringhealth.org/mychartportal.html

Schedule an appointment.

By phone: 413-739-1100.

Online: www.caringhealth.org/mychartportal.html

In-person Services
MEDICAL During COVID-19 our Adult and Pediatric Care Department will remain OPEN and continue on-site 
care for urgent care visits, essential routine appointments and pharmacy services. Telehealth services over the phone and on video are highly recommended for non-urgent and most non-essential routine appointments. 

To schedule a medical or urgent care appointment, call (413) 739-1100. 
Our medical care coordinators will best determine if an in-person, phone, or video visit is required. Learn more about our Medical Departments visit: www.caringhealth.org/medical-services.html
PHARMACY Our Pharmacy is located in our center and . Customers will be met by a greeter to determine the next steps when coming in to pick up or fill a prescription. If you have a cough or fever, you will be given a mask. We also recommend you fill 90-180 days’ worth of prescription medication if possible. For prescription refills call (413) 693-1005. Customers seeking pharmacy services should call (413) 693-1005 to have their symptoms assessed 
over the phone before arriving at the center.




For 24/7 after hour phone answering service, please call: 413-739-1100. Para recibir un servicio de contestador telefónico las 24 horas, los 7 días de la semana, llame al: 413-739-1100.


This health center is a Health Center

Program grantee under 42 U.S.C. 254b,

and a deemed Public Health Service

Employee under 42 U.S.C. 233(g)-(n).



1049 Main Street, Springfield, MA 01103

532 Sumner Avenue, Springfield, MA 01108

860 Boston Road, Springfield, MA 01119

473 Sumner Avenue, Springfield, MA 01108

WIC OFFICES   413.693.1029

816 Main Street, Springfield, MA 01105

532 Sumner Avenue, Springfield, MA 01108

1771 Boston Road, Springfield, MA 01129

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