Nondiscrimination Policy
Discrimination is Against the Law
Caring Health Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability. Caring Health Center does not exclude people or treat them differently because of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability.
Caring Health Center provides free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters.
Caring Health Center also provides free language services to people whose primary language is not English, such as:
Qualified interpreters
Information written in other languages
LANGUAGE SERVICES INCLUDE:
Español (Spanish)
American Sign Language
العربية (Arabic)
繁中 (Chinese)
kreyòl ayisyen (Haitian Creole)
한어 (Korean)
नपल (Nepali)
Polski (Polish) Português (Portuguese)
Română (Romanian)
Русский (Russian)
Soomaali (Somali)
Kiswahili (Swahili)
Türkçe (Turkish)
Українська (Ukrainian)
Tiếng Việt (Vietnamese)
If you need an interpreter, contact 1 (413) 739-1100.
If you believe that Caring Health Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, citizenship, alienage, religion, creed, sex, sexual orientation, gender identity, age or disability, you can file a grievance with:
Krystal Grimes
Corporate Compliance Officer
Caring Health Center, Inc.1049 Main Street, 3rd Floor
Springfield, MA 01103
Email: kgrimes@caringhealth.org
Phone: 413-739-1100 Ext. 1240
Fax: 413-731-9919
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Krystal Grimes, Corporate Compliance Officer, is available to help you.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal or by mail or phone at:
U.S. Department of Health and Human Services200 Independence Avenue, SWRoom 509F, HHH Building Washington, D.C. 202011-800-368-1019, 800-537-7697 (TDD)
Download a complaint form at the Office for Civil Rights website.
For 24/7 after hour phone answering service, please call: 413-739-1100. Para recibir un servicio de contestador telefónico las 24 horas, los 7 días de la semana, llame al: 413-739-1100.
This health center is a Health Center
Program grantee under 42 U.S.C. 254b,
and a deemed Public Health Service
Employee under 42 U.S.C. 233(g)-(n).
LOCATIONS
1049 Main Street, Springfield, MA 01103
532 Sumner Avenue, Springfield, MA 01108
860 Boston Road, Springfield, MA 01119
473 Sumner Avenue, Springfield, MA 01108
WIC OFFICES 413.693.1029
816 Main Street, Springfield, MA 01105
532 Sumner Avenue, Springfield, MA 01108
1771 Boston Road, Springfield, MA 01129
2023 Caring Health Center, Inc. All rights reserved.
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