Get better from home with telehealth.

Caring Health Center now offers telehealth for current patients through phone or video appointments.


It’s never been easier to get access to the advanced care provided by Caring Health Center providers. Now you can “see the doctor” from the convenience of your home, schedule appointments, and take advantage of a growing list of services that bring CHC to you!

What is a telehealth visit?

In-Person Services

Telehealth allows you to connect with your provider using phone or video, instead of coming into
the office.  Our providers can diagnose and treat many adult and pediatric medical conditions, and prescribe medications, using phone or video. Cold and flu, allergies, upper respiratory infections, chronic disease management, mental health concerns, medication management, and nutrition counseling are among the many conditions for which you can be diagnosed and prescribed medication (if necessary), via phone or video visits.


You will receive the same quality care you would get in our office, from the comfort of your home. We also offer translation services with interpreters who speak your choice of language upon request.

There are two ways that you can talk to your provider:

Phone Visit: You’ll talk to your provider
on the telephone.

Video Visit: You’ll talk to your provider using
the audio and video on your smartphone,
computer, or tablet.

Telehealth & MyChart


To schedule a Phone or Video Visit, call 413-739-1100. 
We'll walk you through the process.

If you plan to schedule a Video Visit, you will need a MyChart activation code.


To request your MyChart patient portal activation code, please call 413-739-1100.

Click here for more information.


If you plan to schedule a Phone Visit, you are not required to set up a CHC MyChart patient portal account.



Telehealth Services
MEDICAL During COVID-19 our Adult and Pediatric Care Department will remain OPEN and continue on-site 
care for urgent care visits, essential routine appointments and pharmacy services. Telehealth services over the phone and on video are highly recommended for non-urgent and most non-essential routine appointments. 

To schedule a medical or urgent care appointment, call (413) 739-1100. 
Our medical care coordinators will best determine if an in-person, phone, or video visit is required. 
 Learn more about our Medical Departments visit: 

DENTAL During COVID-19, our dentists will provide urgent or emergency dental telehealth services by appointment only to adults and children at 1049 Main Street. Routine adult and pediatric dental appointments (regular exam, checkup, cleaning or a filling) are CANCELED until further notice. To schedule an urgent or emergency dental telehealth appointment, call (413) 304-4606 . 
Our Dental Care Coordinators will best determine if an in-person, phone, or video visit is required. Learn more about our Dental Department visit:


During COVID-19, our Clinicians are ready to help you with your unique medical, behavioral health
and recovery needs to develop the most effective treatment plan we can provide.


To schedule a Behavioral Health telehealth appointment, call (413) 739-1100.
Our Behavioral Health Care Coordinators will best determine if a phone or video visit is required.


Learn more about our Behavioral Health department:


W.I.C. remains committed to serving families and continuing daily operations during the COVID-19 pandemic.  Please be aware WIC local agencies have been given the flexibility to complete WIC appointments online or over the phone. These appointments include enrollment, recertification, nutrition education/issuing benefits, breastfeeding support and referrals to other services.


To schedule a W.I.C. appointment, call or text (413) 304-4606 or go online. Our W.I.C. teams
are available to assist you!

Learn more about our W.I.C. Program visit:




For 24/7 after hour phone answering service, please call: 413-739-1100. Para recibir un servicio de contestador telefónico las 24 horas, los 7 días de la semana, llame al: 413-739-1100.


This health center is a Health Center

Program grantee under 42 U.S.C. 254b,

and a deemed Public Health Service

Employee under 42 U.S.C. 233(g)-(n).



1049 Main Street, Springfield, MA 01103

532 Sumner Avenue, Springfield, MA 01108

860 Boston Road, Springfield, MA 01119

473 Sumner Avenue, Springfield, MA 01108

WIC OFFICES   413.693.1029

816 Main Street, Springfield, MA 01105

532 Sumner Avenue, Springfield, MA 01108

1771 Boston Road, Springfield, MA 01129

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