Visitor Policy

For the health and safety of our patients and staff we ask that all visitors to Caring Health Center abide by the following policies:


⦁ Our 1049 Main Street site is open for essential routine appointments, on-site urgent care visits, and pharmacy services only.


⦁ To access the building, please use the 1049 Main Street entrance located at the front of the building.


⦁ Masks must be worn at all times by all persons entering Caring Health Center.


⦁ Social distancing is required - all patients must remain 6 feet apart while in the center.


⦁ We ask that all patients call 413-739-1100 to be triaged before entering our 1049 Main St. location.


Click here for more information.


⦁ Any patient or visitor experiencing symptoms of fever, cough, vomiting, and/or shortness of breath should call 413-739-1100 before visiting Caring Health Center.


⦁ Please abide by our One Patient One Visit Policy. Unless absolutely necessary do not bring anyone with you to your appointment. If someone drives you to your appointment please have them wait in the car if possible.


⦁ Beginning January 11, 2021 –  All CHC facilities will be closed between the hours of 12:00 - 12:45. This is done to limit the number of people in the building not actively receiving care and thus minimize the spread of COVID.


⦁  As a precaution, the following sites are temporarily closed: 860 Boston Road, 560 Sumner Ave, 1771 Boston Road, and 816 Main Street until further notice.


⦁ Due to the pandemic valet parking has been cancelled until further notice. On-street parking is available.  Caring Health Center is also located on a PVTA bus route.





For 24/7 after hour phone answering service, please call: 413-739-1100. Para recibir un servicio de contestador telefónico las 24 horas, los 7 días de la semana, llame al: 413-739-1100.


This health center is a Health Center

Program grantee under 42 U.S.C. 254b,

and a deemed Public Health Service

Employee under 42 U.S.C. 233(g)-(n).



1049 Main Street, Springfield, MA 01103

532 Sumner Avenue, Springfield, MA 01108

860 Boston Road, Springfield, MA 01119

473 Sumner Avenue, Springfield, MA 01108

WIC OFFICES   413.693.1029

816 Main Street, Springfield, MA 01105

532 Sumner Avenue, Springfield, MA 01108

1771 Boston Road, Springfield, MA 01129

2023 Caring Health Center, Inc. All rights reserved.

Terms of Use

Privacy Policy


Nondiscrimination Policy